Profiles
Sam on Fair Pricing and Neighbor-First Service
About 25 years on Fort Street, the owner of Jack's Auto Repair is still on the shop floor every day.
I started Jack's Auto Repair in 2001 because Downriver deserved a shop that wouldn't play games. Same reason we're still here on Fort Street.
My standard hasn't changed: explain the problem, write the estimate, do the work, stand behind it. I'm on the shop floor every day — not behind a desk.
We guarantee the cheapest prices in town. If you find a lower price for the same repair, ours is free. That's not marketing — that's how I'd want to be treated.
The shop grew because customers needed more than oil changes. Collision repair, custom paint, color matching — all under one roof with mechanical repair. Drivers who trusted us for brakes shouldn't have to trust a stranger for body work after a wreck.
We waive deductibles on qualifying insurance claims. We accept all used car and extended warranties. We're recognized by all insurance companies. Rental cars are available when your vehicle is in for collision work.
When drivers ask what they get wrong about maintenance, I don't hesitate: ignoring small sounds. That grind when you brake? That's a conversation you should have now, not after metal meets metal.
Count on us for fair friendly service. That's the tagline for a reason.